Rackspace Rackspace Email Review -

80%

Overall Score

80%

Overall Score

8.5/10

Value

8.5/10

Reliability

6.5/10

Mobility

7.5/10

Customer Support

Rackspace has built a reputation on their expertise in the web hosting world. They have over 800 technical certifications, 1,000 Microsoft technical certifications, 150 vmware certifications, and 1 billion openstack managed server hours with an uptime of 99.99%. On top of that, Rackspace has over 3,000 dedicated hosting engineers, 400 plus Cisco certifications, over 160 Red Hat certifications, and 65 plus F5 certifications. All of those certifications may be a little confusing, but all you need to know is that Rackspace has a passion for managed cloud hosting and bringing the best service possible to their customers.

Rackspace has been serving customers since 1999 and helping them build the best solutions for their business all on a cloud-based network. Rackspace offers managed services across one of the world’s leading cloud based platforms with technical expertise to back it up. If you have any trouble at all with their services, their customer service team is ready to help you find a solution 24/7/365.

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Value - 8.5/10

Rackspace offers 3 different email plans for customers to enjoy, starting as low as $2 per month. What’s even better is that Rackspace offers new customers a 14-day free trial for their services so you can try before you buy and see if they are the right fit for you. If you are coming from another host, Rackspace will take care of the migration for you free of charge.

Rackspace’s email service comes with giant 25GB mailboxes, unlimited email aliases, mobile sync, email archiving, shared calendar and contacts, and more. Plans are catered towards businesses of all sizes and come at an affordable price even if you are just starting out.

Reliability - 8.5/10

Rackspace is run on world-class data centers located around the globe in North America, Australia, and Europe. All of their systems are monitored around the clock by their expert tech team to ensure that services are always running at an optimal rate. The services at Rackspace come with a 100% uptime guarantee and if their servers happen to go down, you get a 5% credit for every 30 minutes of downtime.

Along with their data center specialists, Rackspace’s Cyber Security Operations Center (CSOC) ensures that their data centers and your information remains safe at all times. Rackspace has built in several layers of resiliency to make their data centers more reliable. For this resiliency, Rackspace has incorporated physical security, cooling systems, and backup power.

Mobility - 6.5/10

Rackspace knows that you need to be able to access your email from anywhere, which is why they have included IMAP connections so that you can check your email on almost any device and keep your inboxes in sync. The Email Plus plan also comes with Mobile sync which allows you to keep your email, calendars, and contacts in sync with your webmail at Rackspace.

Customer Support - 8.5/10

24 hours a day, 7 days a week, 365 days a year, customers have access to the support team at Rackspace. Rackspace’s support team pride themselves on being tech experts and will help you with any concerns or issues you might have with their services. Rackspace also has a large knowledge base filled with articles that can help solve many of the problems you might experience.

Featured Offer:

Start with a 14-day free trial